Troubleshooting power issues

If the backlit On/Off button on the rear of your Spire Studio does not illuminate when pressed, please try the following:

  • Be sure to press and hold the power button for 2 seconds to turn the unit on.
  • Make sure you are using the 5V DC power supply cord that was provided with your Spire Studio. DO NOT use a substitute power supply.
  • Plug your Spire Studio into another power outlet, and bypass all extension cords, power strips, or surge protectors.

If the suggestions above do not help, please contact Spire support for further information.

See also: Power LED Status and Battery Life