Product Support Policy

How long does iZotope provide customer support for Spire Studio?

You can call or email us with any question for 12 months after you buy a Spire Studio. Past 12 months, we’ll still help you with setting up your Spire Studio but will not provide technical support for in-depth product questions. If you need more detailed help on how to use the product, you can check out our FAQs and Tutorials.

How long does iZotope support Spire Studio?

Although we can’t guarantee it, we do our best to keep our products up to date with the operating systems and devices we support. Sometimes, other companies make changes that we’re not able to support, but we actively work with other companies to avoid these sorts of compatibility problems. We also do our best to address bug fixes within the product itself to ensure our products operate in accordance with our specifications.

We will provide software updates for the Spire Studio companion app when and if available.

For details on what mobile devices are officially supported for a product, please check the Spire Studio Specs page.